2/24/2023 0 Comments Wireshark vs fiddler![]() ![]() The capture files can get large, so it is possible to limit the output under Capture > Options > Output. To collect the information for the support team, please start the capture, reproduce the issue/error and save the capture file:.You can choose a different network interface to capture under Capture > Options. If the capture log is empty, please make sure that you’ve selected the correct network interface.You can stop the capture after confirming that it’s working fine and capturing the packets:. ![]() Select the network interface to capture after installing and starting the tool:.Download the Wireshark tool from the official website.Sometimes it might be necessary to troubleshoot the machine’s connection to the storage using 3rd party tools such as Wireshark if the diagnostic logs from the backup software do not contain enough information to find the source of a connection issue. Collecting Traffic Logs Using Wireshark Software Situation ![]()
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